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If you are a team member who:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Received a letter from Australia Post informing you that your pay was affected by an issue; or</li>\n <li>Think you may have been impacted but did not receive a letter from Australia Post,</li>\n</ul>\n<p>Please <a href=\"https://mypayroll.apct.auspost.com.au/servicedesk/customer/portal/2/group/18/create/31\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Raise a Request</a> using the button below.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"31","name":"Former team contact - myPayroll query","descriptionHtml":"<p><b>myPayroll support for former employees</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Please complete the online form below to register your details. Within 14 days of registration you will be contacted by phone or email to verify your identity and once that is complete, we will confirm the amount owed and arrange payment to your current bank account.</p>","callToAction":"Former team contact - myPayroll query","introHtml":"<p>Former team members impacted by the annual leave remediation process should fill out this form to contact the Australia Post myPayroll remediation support team</p>","icon":10549,"iconUrl":"https://mypayroll.apct.auspost.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[18],"key":""},{"id":"35","name":"Contact the myPayroll Support Team","descriptionHtml":"<p>Please fill out this form and provide your contact details so we can get in touch and support you with your request. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>If you see an error at the bottom of this form you can still submit this request.</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\">We apologise for any inconvenience.</p>","callToAction":"Contact the myPayroll Support Team","introHtml":"<p>Use this form to provide us with your contact details so we can get in touch and support you with your request.</p>","icon":10466,"iconUrl":"https://mypayroll.apct.auspost.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"34","name":"Test Form","descriptionHtml":"","callToAction":"Test Form","introHtml":"<p>suna</p>","icon":10550,"iconUrl":"https://mypayroll.apct.auspost.com.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"16":[31],"13":[31],"18":[31],"11":[31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44c728e7-6237-35cf-915e-cc4fc7a7d630","appLinkName":"System Confluence","appLinkUrl":"https://auspostpayroll.atlassian.net/wiki","spaceKey":"MKS","spaceName":"myPayroll Knowledge Space","spaceUrl":"https://auspostpayroll.atlassian.net/wiki/spaces/MKS","isServer":false},"labels":[],"projectKey":"APPR","serviceDeskId":2,"kbLinkDomainURLs":["https://auspostmypayroll.atlassian.net","https://mypayroll.apct.auspost.com.au"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APPR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTIxN2FkZi05NzZkLTQzZDQtODBhOS02MjkwZmM5Mjg4OGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0MDAyOTY2OTkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4ODIxNTM2MywibmJmIjoxNzg4MjE0MTYzLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.QpUQ4zjHQ7v5Z8I4sHnD8CTpipGHEvf73GoXPAHPEOA","targetCollection":"upload-user-collection--1400296699","endpointUrl":"https://api.media.atlassian.com","clientId":"71217adf-976d-43d4-80a9-6290fc92888f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"7f4b79e4-c730-4ff7-9379-249e6059786b","name":"\uD83D\uDCD6 Knowledge Base — Explore guides","categoryUrl":"https://mypayroll.apct.auspost.com.au/servicedesk/customer/portal/2/topic/7f4b79e4-c730-4ff7-9379-249e6059786b","lastUpdated":"1773643922827","createdAt":"1773643688074"},{"id":"f9c7ef0b-b030-48c4-86ef-43f51da945ac","name":"❔Knowledge Base — Explore FAQs","categoryUrl":"https://mypayroll.apct.auspost.com.au/servicedesk/customer/portal/2/topic/f9c7ef0b-b030-48c4-86ef-43f51da945ac","lastUpdated":"1773644167223","createdAt":"1773634248541"},{"id":"1a801604-402c-44b4-bddb-a4b30a39ad41","name":"\uD83D\uDD28 Knowledge Base — Explore troubleshooting articles","categoryUrl":"https://mypayroll.apct.auspost.com.au/servicedesk/customer/portal/2/topic/1a801604-402c-44b4-bddb-a4b30a39ad41","lastUpdated":"1773644091711","createdAt":"1773643700894"}]}},"sharedPortal":{"name":"Australia Post myPayroll","description":"<p>Welcome to the help center - we're here to help! 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